What Information Do We Collect?
Information we collect is generally of two types – personally identifiable information and non-personally identifiable information. Personally identifiable information comprises any information that can help us identify or locate an individual, including, without limitation, an individual’s name, address, e-mail address, telephone number and credit card number. Non-personally identifiable information comprises information that does not by itself identify an individual. This information generally includes anonymous information about an individual’s use of the Website that includes, among other things, information concerning date and time of visit, the pages of the Website visited, path through the Website, IP address, the type of browser and operating system used.
How Do We Collect Your Personal Information? And Why?
We collect personally identifiable information only when you specifically and knowingly disclose such information. This information is generally collected when you register on the Website to open a user account, post questions to our Participating attorneys, provide feedback in online surveys, communicate with us either by e-mail, over the telephone or in any other manner including when you call our associates. We may collect your name, address, phone number, email address and other personal, professional, demographic and business information. If you are an attorney and create or update your profile on the Website, we may also ask for and collect your credit card information, professional information like your practice areas, educational background and your state bar memberships.
If you disclose your personal information, we will only store and use such information that we need to meet your requests and our legitimate business objectives. We primarily use your personal information to provide you an improved and customized online experience and service. We may also use the information we collect from you for the purpose of providing you with technical support, customer service, account maintenance and to comply with any legal requirements.
How Do We Collect Your Non-Personal Information? And Why?
Log files record internet protocol (IP) addresses, browser types, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the Website, track a user’s movement in the aggregate, and gather broad demographic information for aggregate use. You do not have to register with us before we can collect this anonymous information.
With Whom Do We Share The Information That We Collect?
Our Service Providers
We may disclose your personally identifiable information to our service providers and strategic partners. These third party service providers will have access to personal information needed to perform their functions but may not use it for other purposes e.g. we may share your credit card information with credit card processing companies. We may also offer certain services through third parties and when you use or subscribe to such services, you provide information directly to the third party service providers.
We may disclose your personally identifiable information or otherwise use such information to communicate with you if required or permitted to do so by law or in the good-faith belief that such action is necessary to: (i) conform to legal requirements or comply with legal process or any governmental request; (ii) protect and defend the rights or property of Attorney Portal and its Website users and licensees; (iii) enforce our applicable service agreements; or (iv) protect the personal safety or interests of Attorney Portal’s employees and consultants, other users of the Website, or members of the public in urgent circumstances. We may also disclose any of your personal information to law enforcement or other appropriate third parties in connection with criminal investigations, investigation of fraud, infringement of intellectual property rights, or other suspected illegal activities, or as otherwise may be required by applicable law, or, as we deem necessary in our sole discretion, in order to protect the legitimate legal and business interests of Attorney Portal.
Aggregated General Information
We may share aggregated general information about the Website with our corporate partners, investors, advertisers or others. Aggregate general information includes, without limitation, the number of users of the Website, revenue including payments by the users, usage statistics and user feedback. Aggregated general information does not include any personally identifying information that could be used to contact or identify you.
We take appropriate security measures to protect against unauthorized access to, or unauthorized alteration, disclosure or destruction of users’ information. We restrict access to your personally identifying information to employees who need to know that information in order to operate, develop or improve our products, services and the Website. Our servers are protected by firewalls and are physically located in secure data facilities to further increase security. We use Secure Socket Layer (SSL) technology for mutual authentication, data encryption and data integrity. While no computer is 100% safe from outside attacks, we believe that the steps we have taken to protect your personal information drastically reduce the likelihood security problems to a level appropriate to the type of information involved. If you have any questions regarding which measures and techniques we use, feel free to contact us.
During the online account registration process you can review, change or remove the information you have submitted. We aim to keep our information about you as accurate as possible and encourage you to promptly update your information if it changes. You may, at any time, access your information to update, modify or delete any inaccuracies by accessing your account through the Website. You may also request us to remove your account information from our databases and we will try to remove as much information as possible. However, as we generally keep information related to past transactions for our records, we will not be able to completely remove your information.
Questions And Comments